Myra & Mush Fun & Fantastic FAQ!

Welcome to the family! Shopping at Myra & Mush is as fun as finding the perfect gold accent. Simply browse our curated collections (Earrings, Necklaces, Bracelets, Cuffs, and Anklets), click on the items that make your heart sing, add them to your cart, and proceed to our secure checkout. Voila! Your new everyday luxury is on its way to you.

We are all about everyday luxury without the fuss! Our jewelry features a premium 18K gold PVD coating that is double-coated for maximum durability. This means every piece is completely waterproof, tarnish-proof, and hypoallergenic. You can wear them to the beach, during your morning workout, or to your favorite dinner spot without a single worry! Plus, we bring you all the warmth, beauty, and craftsmanship from South and Southeast Asia with a modern, playful wink.

We're just as excited for you to receive your new sparkle as you are! We typically process and ship orders within 2-3 business days. Once shipped, delivery within the Netherlands usually takes 1-3 business days. For our international friends, delivery times will vary by destination, and we'll provide a clear estimate for you at checkout!

Oh no, a popular piece! Because our jewelry collections are highly curated and feature stunning artisanal work from South and Southeast Asia, some items sell out quickly. If a piece you love is currently out of stock, click "Notify Me" (coming soon) on the product page to receive an email the second it drops again. If it’s a limited-edition find, grab it before it's gone!

Absolutely, yes! Your peace of mind is our top priority. We use secure encryption (SSL technology) to protect your personal and payment information. Your data is kept entirely private, and all transactions are processed through trusted, top-tier secure payment gateways. Shop with absolute confidence!

We make treating yourself super easy! We accept a variety of popular payment methods, including:

• iDEAL (for our Dutch friends!)
• Credit Cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay, and Google Pay

Hooray, order placed! Here's the scoop:

1. You'll receive an instant order confirmation email with all the details of your fantastic purchase.
2. Our team starts doing a happy dance, then gets straight to work safely packaging your new jewelry treats.
3. Once your package is packed and ready to fly out our door, you'll receive a shipping confirmation email!

You bet! As soon as your order leaves our nest, we'll send you a shipping confirmation email. This email will include your tracking number, so you can watch its journey right to your doorstep.

We process orders pretty quickly to get your sparkle to you fast! If you need to change or cancel your order, please contact us at hello@myramush.com immediately. If your order hasn't been packed or shipped yet, we'll happily adjust or cancel it for you. Once it's processed, changes can't be guaranteed, but we'll always do our absolute best to help!

We want you to absolutely love your jewelry! If a piece isn't a perfect match, we understand. For full details on how to start a return, please visit our comprehensive Return Policy page.

Once we receive your returned item(s) back at our headquarters, we'll spring into action to process your refund within 14 days. For all the nitty-gritty details, check out our Return Policy page.

Oh no! This is definitely not the experience we want for you! While we pride ourselves on careful quality checks, tiny hiccups can occasionally happen. Please contact our friendly customer care team at hello@myramush.com within 48 hours of receiving your package. Please include:

• Your Order Number
• A clear photo of the incorrect or defective item
• A brief description of the issue

We'll sort it out for you right away and make sure you get the perfect, flawless piece you deserve!

You're an amazing gift-giver! You can purchase Myra & Mush gift cards directly on our website, when available. Simply choose your desired amount, and we'll send it straight to your (or your lucky recipient's!) email inbox. It’s the ultimate foolproof present for any jewelry lover!

Easy peasy! During checkout, simply enter your unique gift card code in the designated "Gift card or discount code" box. The amount will be automatically deducted from your order total.

Yes, you can! Feel free to stack the love. You can combine multiple gift cards at checkout to cover your purchase—just enter each code one by one.

No worries at all! Any remaining balance on your gift card will stay safely attached to that code, ready for your next Myra & Mush jewelry spree. You can use it on future purchases until the balance runs out.

If you return an eligible item that was paid for with a gift card, the refund amount will be credited right back onto your original gift card code so you can pick out another delightful find whenever you’re ready!

Our gift cards are like our jewelry: built to last! They do not expire, so you can shop at your leisure whenever the mood or the perfect accessory strikes.